Update 7th July 2021
- 7.7.21 We are making changes to the store to allow for duties and vat to be prepaid on the store, so you will not be charged in your own country. To ship with the prepayment of duties, taxes, and fees (commonly referred to as DDP – Delivery Duties Paid) Shipping is still available to all EU countries however this DDP service is not yet available to all. More will be added when possible, for counties where the option does not show VAT and import will need to be paid by you upon import.
- IOSS New EU Vat system- Due to this EU change on the 1st July 2021 we can now only supply orders to EU clients with a minimum order value of £150 gbp , if the order is below this we cannot ship to you sorry. ( not our decision )
- Brexit - The UK is no longer a member of the EU. UK VAT @ 20% is no longer charged by our store at the point of sale on any export to the EU. VAT and import duty is now charged by your own country upon import instead, this is charged by your government not by us. Email us if you have a question on this firstname.lastname@example.org
All shipments are still courier only. Dispatch time may be a little slower at this time . If confirmation is needed please feel free to ask. We are monitoring the situation and will make changes to this as required.
Same day dispatch when order placed before 1pm if the item is in stock. If you require an item urgently such Express please contact us for a price.
We use UPS, Fed EX, DHL, Parcel force & others. Mail service is suspended at this time, No shipping on Fridays.
Guideline Transit times:
- EU - Courier 2 -7 days ( allow for customs clearance)
Your package requires signature upon receipt. In addition, it has a tracking number and can be tracked all the way to destination with delivery confirmation. Delivery times are the responsibility of the carrier, are working days and exclude Public holidays. Shipping cost is charged as per displayed cart price, this does not include your counties import vat and taxes as applicable.